FYI PHL PIEDMONT EMPLOYEES
Dear Team Members,
This is a friendly reminder that ALL PHL PIEDMONT EMPLOYEES (except Tower and Lobby) are required to have a Custom Seal on their SIDA badge.
If you are a Customer Service Ramp agent or Gate agent and you currently do not have a Custom Seal on your badge, you MUST immediately start the process to apply for a customs seal.
TMS is open from Monday – Sunday, available hours to process the application are 09:00 – 12:30 and 13:30-16:30.
All employees must have a customs seal on their badge by June 2, 2019 (Six weeks beginning Monday, April 22, 2019). Any agent who is not approved by CBP (Customs and Border Protection) for a customs seal will be separated from the company as this is a requirement to work for Piedmont in PHL.
Agents are recommended to begin their customs seal application immediately and agents are responsible to check on the status of their seal application with TMS on a weekly basis. In addition, agents are responsible to provide a valid telephone contact with the station.
Please check your RosterApps and verify the telephone number in your profile is up to date. If information needs to be changed, please advise TMS of the new information. Finally, agents must check their Company Email daily for communication from the station.
Agents should be able to meet the deadline to comply with the customs seal requirement unless there is an uncontrollable issues with CBP; should this happen, it will be managed on an individual basis.
Thank you for your cooperation and immediate attention to this matter.
19 April 2019